Tourism management is a generic term with many approaches and meanings. For a long period this
term has been identified with the public sector’s intervention in the area of tourism activity
development. Nowadays the term’s content is much more embracing. The purpose of this study is
twofold: (i) to point out the crucial importance of tourism management’s contribution into sustainable
tourism development of a Mediterranean destination; and (ii) to propose a conceptual framework
aiming at interrelating the development potential with the offering of quality experiences to visitors.
The crisis of the Ford model (4Ss - sea, sun, sand and sex) and the advent of a differentiated model
(4Es - environment, education, events and entertainment) are analyzed providing a modified
framework in order to differentiate tourism management, approach ‘new tourist’, and offer quality
experiences to visitors. In the first section the evolution of tourism management’s content is briefly
described emphasizing on its current meaning. The second section analyses the product life cycle
with regard to the two models of tourism management. It is suggested that ‘tourism management’,
‘sustainability’, and ‘visitor’s experience’ are the three key terms which could equally contribute to
sustainable destination management. Within this framework, the third section explores issues and
aspects of sustainable destination management through the 4Es model’s implementation. The
adequate strategies to achieve main aims of destination management - i.e. development opportunities
for destination and satisfaction to visitors through quality experiences - are also presented within a
modified tourism management framework and a conceptual framework is proposed. The paper
concludes by formulating policy and management implications.