Quality of Nursing Care in Community Health Centers

dc.contributor.author	Ahmed, Manal Z.	en
dc.contributor.author	Shehadeh, Anas	en
dc.contributor.author	Collins, Mary	en
dc.date.accessioned	2014-07-18T23:15:26Z
dc.date.available	2014-07-18T23:15:26Z
dc.date.issued	2014-07-19
dc.identifier.uri	http://hdl.handle.net/11400/1412
dc.rights	Αναφορά Δημιουργού-Μη Εμπορική Χρήση-Όχι Παράγωγα Έργα 3.0 Ηνωμένες Πολιτείες	*
dc.rights.uri	http://creativecommons.org/licenses/by-nc-nd/3.0/us/	*
dc.source	www.hsj.gr	en
dc.subject	Primary nursing
dc.subject	Community health nursing
dc.subject	Ποιότητα νοσηλευτικής φροντίδας
dc.subject	Ικανοποίηση ασθενών
dc.subject	Ιατρικά Κέντρα
dc.subject	Κοινότητα νοσηλευτών
dc.subject	Quality of nursing care
dc.subject	Clients' satisfaction
dc.subject	Community Health Centers
dc.subject	Jordan
dc.subject	Ιορδανία
dc.title	Quality of Nursing Care in Community Health Centers	en
heal.type	journalArticle
heal.secondaryTitle	Clients' satisfaction	en
heal.generalDescription	Research article	en
heal.classification	Medicine
heal.classification	Nursing
heal.classification	Ιατρική
heal.classification	Νοσηλευτική
heal.classification	Psycology
heal.classification	Ψυχολογία
heal.classificationURI	http://id.loc.gov/authorities/subjects/sh00006614
heal.classificationURI	http://id.loc.gov/authorities/subjects/sh85093374
heal.classificationURI	N/A-Ιατρική
heal.classificationURI	N/A-Νοσηλευτική
heal.classificationURI	N/A-Ψυχολογία
heal.classificationURI	http://skos.um.es/unescothes/C03195/html
heal.classificationURI	N/A-Ψυχολογία
heal.keywordURI	http://id.loc.gov/authorities/subjects/sh88007928
heal.keywordURI	http://id.loc.gov/authorities/subjects/sh85029230
heal.language	en
heal.access	free
heal.recordProvider	Τεχνολογικό Εκπαιδευτικό Ίδρυμα Αθήνας.Σχολή Επαγγελμάτων Υγείας και Πρόνοιας. Τμήμα Νοσηλευτικής	el
heal.publicationDate	2013-06
heal.bibliographicCitation	Ahmed, M., Shehadeh, A. & Collins, M. (June 2013) Quality of Nursing Care in Community Health Centers: clients' satisfaction. “Health Science Journal”. 7(2). p. 228-236.	en
heal.abstract	Background: Determining clients’ satisfaction with nursing care is an important determinant of the quality of the provided health care. This study aimed to determine clients’ satisfaction with the quality of community health nursing care and to explore factors that affected their satisfaction levels. Method and Material: A descriptive comparative cross‐sectional study design that used the 17‐item, self‐administered Satisfaction Scale for Community Nursing (SSCN) questionnaire was implemented. The sample size was 304 participants. The collected data were analyzed using descriptive and inferential statistics. Results: Participants were moderately satisfied with the quality of nursing care in both types of CHCs (M =3.34) with higher satisfaction levels in the UNRWA CHC (M = 3.53) than in the governmental CHC (M = 3.15). Clients from both settings were less satisfied with the coordination (M = 3.26) and the interpersonal aspects of the care provided (M = 3.32) (p = 0.000 & t = 4.38; p = 0.01 & t = 2.80 respectively) than the technical aspect (M = 3.45) (p = 0.000 & t = 4.85). Female, younger, and less educated participants showed higher satisfaction levels than the others. Conclusions: Reforming community health nursing care policies to place more attention on increasing the level of coordination and the interpersonal aspects of the provided care could probably increase their satisfaction. Being female, younger, and less educated seem to be positively associated with satisfaction level.	en
heal.publisher	Μαρβάκη, Χριστίνα	el
heal.journalName	Health Science Journal	en
heal.journalType	peer-reviewed
heal.fullTextAvailability	true
heal.dateCreated	2013-04