NLP as a communication strategy tool in libraries

dc.contributor.author	Koulouris, Alexandros	en
dc.contributor.author	Sakas, Damianos	en
dc.contributor.author	Giannakopoulos, George A	en
dc.contributor.author	Κουλούρης, Αλέξανδρος	el
dc.contributor.author	Σακάς, Δαμιανός	el
dc.contributor.author	Γιαννακόπουλος, Γεώργιος	el
dc.date.accessioned	2016-06-29T09:12:25Z
dc.date.available	2016-06-29T09:12:25Z
dc.date.issued	2016-06-29
dc.identifier.uri	http://hdl.handle.net/11400/20102
dc.rights	Αναφορά Δημιουργού-Μη Εμπορική Χρήση-Όχι Παράγωγα Έργα 3.0 Ηνωμένες Πολιτείες	*
dc.rights.uri	http://creativecommons.org/licenses/by-nc-nd/3.0/us/	*
dc.subject	Communication strategy
dc.subject	Marketing
dc.subject	Επικοινωνιακή στρατηγική
dc.subject	Μάρκετινγ
dc.title	NLP as a communication strategy tool in libraries	en
heal.type	conferenceItem
heal.classification	Libraries
heal.classification	Communication
heal.classification	Neurolinguistic programming
heal.classification	Βιβλιοθήκες
heal.classification	Επικοινωνία
heal.classification	Νευρογλωσσικός προγραμματισμός
heal.classificationURI	http://id.loc.gov/authorities/subjects/sh2002006394
heal.classificationURI	N/A-Communication
heal.classificationURI	http://id.loc.gov/authorities/subjects/sh85091129
heal.classificationURI	N/A-Βιβλιοθήκες
heal.classificationURI	N/A-Επικοινωνία
heal.classificationURI	N/A-Νευρογλωσσικός προγραμματισμός
heal.identifier.secondary	10.1063/1.4907821
heal.language	en
heal.access	free
heal.recordProvider	Τεχνολογικό Εκπαιδευτικό Ίδρυμα Αθήνας. Σχολή Διοίκησης και Οικονομίας. Τμήμα Βιβλιοθηκονομίας και Συστημάτων Πληροφόρησης	el
heal.publicationDate	2015
heal.bibliographicCitation	Koulouris, A., Sakas, D., & Giannakopoulos, G. (2015). NLP as a communication strategy tool in libraries. In G. Giannakopoulos, & D. Sakas, & D. Kyriaki-Manessi (Eds.), AIP Conference Proceedings, Proceedings of the 4thInternational Conference on Integrated Information (IC-ININFO 2014), Madrid, Spain, September 5-8, 2014, vol. 1644, pp. 83-90.	en
heal.abstract	. The role of communication is a catalyst for the proper function of an organization. This paper focuses on libraries, where the communication is crucial for their success. In our opinion, libraries in Greece are suffering from the lack of communication and marketing strategy. Communication has many forms and manifestations. A key aspect of communication is body language, which has a dominant communication tool the neuro-linguistic programming (NLP). The body language is a system that expresses and transfers messages, thoughts and emotions. More and more organizations in the public sector and companies in the private sector base their success on the communication skills of their personnel. The NLP suggests several methods to obtain excellent relations in the workplace and to develop ideal communication. The NLP theory is mainly based on the development of standards (communication model) that guarantees the expected results. This research was conducted and analyzed in two parts, the qualitative and the quantitative. The findings mainly confirm the need for proper communication within libraries. In the qualitative research, the interviewees were aware of communication issues, although some gaps in that knowledge were observed. Even this slightly lack of knowledge, highlights the need for constant information through educational programs. This is particularly necessary for senior executives of libraries, who should attend relevant seminars and refresh their knowledge on communication related issues.	en
heal.publisher	AIP Publishing	en
heal.fullTextAvailability	true
heal.conferenceName	hInternational Conference on Integrated Information (IC-ININFO 2014)	en
heal.conferenceItemType	poster