Animation and recreation facilities and services in resort hotels

dc.contributor.author	Σωτηριάδης, Μάριος	el
dc.contributor.author	Λύτρας, Περικλής Ν.	el
dc.contributor.author	Βαρβαρέσος, Στυλιανός	el
dc.date.accessioned	2014-12-23T11:50:41Z
dc.date.issued	2014-12-23
dc.identifier.uri	http://hdl.handle.net/11400/3114
dc.rights	Αναφορά Δημιουργού-Μη Εμπορική Χρήση-Όχι Παράγωγα Έργα 3.0 Ηνωμένες Πολιτείες	*
dc.rights.uri	http://creativecommons.org/licenses/by-nc-nd/3.0/us/	*
dc.subject	Animation and entertainment services
dc.subject	Resorts
dc.subject	Culture
dc.subject	Case study
dc.subject	Greece
dc.subject	Τουρισμός
dc.subject	Υπηρεσίες ψυχαγωγίας
dc.subject	Ελλάδα
dc.subject	Θέρετρα
dc.subject	Κουλτούρα
dc.title	Animation and recreation facilities and services in resort hotels	en
heal.type	conferenceItem
heal.secondaryTitle	evidence from Greece	en
heal.generalDescription	Είναι πρακτικά συνεδρίου	el
heal.classification	Voyages and travels
heal.classification	Hospital management
heal.classification	Τουρισμός
heal.classification	Διοίκηση και οργάνωση
heal.classificationURI	http://id.loc.gov/authorities/subjects/sh85144443
heal.classificationURI	http://id.loc.gov/authorities/subjects/sh94003984
heal.classificationURI	N/A-Τουρισμός
heal.classificationURI	N/A-Διοίκηση και οργάνωση
heal.dateAvailable	10000-01-01
heal.language	en
heal.access	forever
heal.recordProvider	Τεχνολογικό Εκπαιδευτικό Ίδρυμα Αθήνας.Σχολή Διοίκησης και Οικονομίας.Τμήμα Διοίκησης Επιχειρήσεων.Κατεύθυνση Διοίκηση Τουριστικών Επιχειρήσεων και Επιχειρήσεων Φιλοξενίας.	el
heal.publicationDate	2012-01
heal.bibliographicCitation	Soteriades, M., Lytras P. N. and Varvaressos, S., (2012) Animation and recreation facilities and services in resort hotels: evidence from Greece: In 2nd International tourism conference of tourism, culture and the creative industries: exploring the linkages Trinidad, 18-21 January 2012.	en
heal.abstract	Nowadays animation and entertainment services have become a constituent part and are playing an important role as a special function in hotel businesses. This is probably due to the constantly increasing requirements of hotel clientele for better service and an integrated holidays experience in resorts. Animation services encompass every activity offering movement, joy, leisure and spectacle, such as games, sports, shows, events, etc. From a business perspective, the main aims of resorts managing and operating such services are: (i) to offer a wide spectrum of recreational opportunities to their guests; (ii) to enhance and improve their reputation, customer loyalty and, par extension, to increase occupancy rate; and (iii) to gain a competitive advantage in a very difficult market. The aim of this study is to explore various aspects and address various management issues related to the successful offering of recreational services. This topic constitutes a research theme not sufficiently investigated. A review of the related literature is performed in the first section. This is followed by a synoptic presentation of international experience. The main part of the study is dedicated to four case studies of Greek resort hotels; focusing on the main management issues, such as organization, program and activities, human resources, etc. The paper concludes by identifying the factors crucial to the successful offering of animation services and to the appropriate approach to link the local culture and production to tourism and hotel industry. Finally, the study provides some proposals to create synergy between entertainment services and local culture.	en
heal.fullTextAvailability	true
heal.conferenceName	2nd International tourism conference tourism of culture and the creative industries: exploring the linkages	en
heal.conferenceItemType	full paper