Service quality perceptions of the
tourists participating wine tourism

dc.contributor.author	Ahipasaoglou, Suavi	en
dc.contributor.author	Korkmaz, Erdem	en
dc.date.accessioned	2015-02-02T18:50:01Z
dc.date.issued	2015-02-02
dc.identifier.uri	http://hdl.handle.net/11400/5516
dc.rights	Αναφορά Δημιουργού-Μη Εμπορική Χρήση-Όχι Παράγωγα Έργα 3.0 Ηνωμένες Πολιτείες	*
dc.rights.uri	http://creativecommons.org/licenses/by-nc-nd/3.0/us/	*
dc.source	http://www.dratte.gr/DRATTE/V8.html	el
dc.subject	Wine tourism
dc.subject	Service quality
dc.subject	Capadoccia
dc.subject	Turkey
dc.subject	Οινικός τουρισμός
dc.subject	Ποιότητα υπηρεσιών
dc.subject	Καππαδοκία
dc.subject	Τουρκία
dc.title	Service quality perceptions of the tourists participating wine tourism	en
heal.type	journalArticle
heal.secondaryTitle	Α research at Capadoccia Region	en
heal.classification	Tourism
heal.classification	Entrepreneurship
heal.classification	Τουρισμός
heal.classification	Επιχειρηματικότητα
heal.classificationURI	: http://id.loc.gov/authorities/subjects/sh85136255
heal.classificationURI	http://lod.nal.usda.gov/20578
heal.classificationURI	N/A-Τουρισμός
heal.classificationURI	N/A- Επιχειρηματικότητα
heal.keywordURI	http://id.loc.gov/authorities/subjects/sh2006003771
heal.dateAvailable	10000-01-01
heal.language	en
heal.access	forever
heal.recordProvider	Τεχνολογικό Εκπαιδευτικό Ίδρυμα Αθήνας. Σχολή Διοίκησης και Οικονομίας. Τμήμα Διοίκησης Επιχειρήσεων. Κατεύθυνση Διοίκησης Τουριστικών Επιχειρήσεων & Επιχειρήσεων Φιλοξενίας	el
heal.publicationDate	2009-03
heal.bibliographicCitation	Ahipasaoglou, S. & Korkmaz, E. (2009) Service quality perceptions of the tourists participating wine tourism: a research at Capadoccia Region. "Tourism Issues". 8. p.82-105.	en
heal.abstract	Abstract:Recently, it’s observed that demand on alternative tourism types are growing. Wine tourism, one of the alternative tourism types, spesifically gained importance in the 1990’s. Wines that made in different countries from different types of grapes are among the reasons to visit that place for the wine tourists. Besides, tourists visiting vineyards, wineries and wine festivals at the well-known wine reigons with organized tours or alone. Scarcely, determining the perceptions of wine tourists about service quality is important for wineries. In this study, wine tourists’ perceptions about service quality for wine tasting is determined with the SERVQUAL scale. Research carried at Capadoccia region ended with 296 valid questionnaire forms. By analyzing the data t-test, chisquare, Mann-Whitney U and Kruskal Wallis are utilized. After analyzing the data there is no significant difference revealed between the tourists perceptions about service quality and wine tasting experience. Besides, it’s determined that some relations and differences between the tourists demographic variables and service quality perceptions. Within this research results, an important contribution is made not also to the related literature but also to the wine tourism sector.	en
heal.publisher	ΔΡ.Α.Τ.Τ.Ε.- Ινστιτούτο Τουριστικών Μελετών και Ερευνών	el
heal.journalName	Τουριστικά θέματα	el
heal.journalName	Tourism Issues	en
heal.journalType	non peer-reviewed
heal.fullTextAvailability	true